CitySpot Help Center • Serving All 50 States

How Can We Help You Today?

Find answers, browse help guides, and get support for Events, Deals, Marketplace, Driver Services, Business Tools, and every feature across the CitySpot platform.

🛒 Commerce & Local Deals

🏷️ Deals

How do I redeem a mobile deal or coupon? ▼

Open the business profile page, scroll to the "Available Mobile Coupons" section, and present the active voucher screen directly to your server or cashier to apply the promotion.

🛍️ Marketplace

How do Marketplace Drops work? ▼

Marketplace drops allow local merchants to post limited inventories for instant block-level radius pick-ups. Secure your item via online reservation and track pickup coordinates inside your dashboard.

👥 Community & Social Flow

🎤 Live Rooms

What are Live Rooms and how do I start one? ▼

Live Rooms are real-time, localized audio and chat spaces for creators. Go to Creators → Start Live Room, choose your tags, and broadcast directly to your fan circles.

🎥 Moments

How do I upload short video clips to city Moments? ▼

Open your local City Flow hub, click the camera icon on the "Moments" feed carousel, record or upload an asset under 60 seconds, apply your city tag, and publish.

💬 Social Feed

How do I post an update to the Local Social Feed? ▼

Navigate to the Community Hub, click "Share an Update," choose your city visibility ring, write your post, and attach media to publish live to your local feed pipeline.

💼 Opportunity & Services

💼 Jobs

How do local merchants post open Jobs on the platform? ▼

Log into your Business Dashboard, scroll to Opportunity Flow, select "Post Opportunity," choose "Job Listing," input your payroll terms, and publish it to the local worker pool.

💼 Pro Services

Are service professionals verified across all 50 states? ▼

Yes. All registered service pros must successfully complete background auditing, active state licensing verification, and general liability insurance tracking loops before taking platform leads.

🎟️ Things To Do & Events

🎟️ Events

How do I promote a local event or community pop-up? ▼

Navigate to your dashboard, click "Post Opportunity/Event," choose an optimization tier (Local Boost, Featured Event, or City Takeover), select your date cycle, and complete checkout.

Need Direct Operational Support?

Our multi-state developer help desk queue is open 24/7 for network infrastructure tracking loops.

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